Services

Larger and regulated customers expect clear contracts, credible security commitments and well defined responsibilities.

Altura helps technology companies prepare for those expectations while ensuring that contractual commitments reflect how the service actually operates.

This may involve SaaS and enterprise agreements, data processing terms, security schedules, service levels, customer responsibilities, AI and data use provisions, negotiation positions and customer due diligence.

The result is a more consistent contractual framework, clearer internal positions and fewer avoidable delays during enterprise negotiations.

SOC and ISO programmes need to reflect the company’s actual systems, risks and processes. Written policies are only useful when they are supported by controls that people understand and can operate.

Altura helps companies define the scope of the programme, describe relevant systems and processes, identify risks, design controls, assign responsibility and plan the evidence required for audit.

Support is available for SOC 1, SOC 2 and ISO 27001 readiness, including gap assessment, remediation planning and audit preparation.

For SOC 1, the work may also cover software and processes that affect invoicing, calculations or financial reporting.

The objective is an assurance programme that works in practice and can be maintained after the first audit.

AI, privacy and regulatory requirements increasingly affect the same products, data, vendors and business decisions.

Altura helps companies understand what applies and turn those requirements into workable rules and responsibilities.

The work may cover AI governance, EU AI Act readiness, GDPR, data processing arrangements, vendor reviews, international data transfers, DORA, internal approval processes and guidance for management or the board.

The approach is practical and proportionate. Governance should support responsible use of technology without creating unnecessary process.

A growing company may need experienced legal, security or compliance oversight before a permanent senior appointment is justified.

It may also need additional support during an enterprise negotiation, assurance programme, regulatory project or period of rapid growth.

Altura provides ongoing support across connected legal and governance matters. This can include executive advice, contract escalation, privacy and security governance, oversight of SOC, ISO and AI work, policy ownership, risk reporting and coordination with customers or auditors.

The scope, priorities and decision making responsibilities are agreed at the beginning of the engagement.

Altura draws on senior experience in technology law, information security, privacy, regulatory compliance and operational governance.

This means that the contract, the control and the underlying business process can be considered together. The advice takes account of both the formal requirement and the way the company actually operates.

An engagement may be a focused assessment, an implementation project, a workshop, defined advisory work or ongoing monthly support.

The scope, deliverables, timetable, assumptions and client responsibilities are agreed before work begins.